Privacy Policy
Welcome to https://www.onf.com.tw/ (hereinafter referred to as the “Website”).
To ensure that you can use our services with confidence and to protect your personal data and privacy rights, this Website hereby explains our Privacy Policy (the “Policy”). Please read the following carefully. By using this Website and its services, you acknowledge that you have read, understood, and agreed to this Policy.
1. Scope of the Privacy Policy
This Policy applies to the collection, processing, and use of personal data when you use the services provided by this Website.
This Policy does not apply to websites linked from this Website or to third parties that are not commissioned or managed by this Website. Please refer to the privacy policies of those third-party websites separately.
2. Collection, Processing, and Use of Personal Data
(1) Types of Personal Data Collected
Depending on the nature of the services you use, this Website may collect the following personal data:
Identification Data: name, email address, phone number, delivery address
Transaction & Membership Data: order details, purchase records, payment method
(Note: complete credit card information is processed by third-party payment service providers; this Website does not retain full credit card details)Contact & Interaction Data: information you provide via customer service inquiries, contact forms, or surveys
Technical & Usage Data: IP address, cookies, device information, browser type, browsing and click records, and usage time
(2) Purposes of Collection
The above personal data is collected, processed, and used solely for the following purposes:
Order processing, delivery, after-sales service, and customer communication
Membership management and identity verification
Marketing activities, promotional notifications, newsletters, and remarketing (subject to your consent where required)
Payment processing, logistics, and electronic invoicing
Website operation analysis, service optimization, and user experience improvement
Compliance with legal obligations and handling disputes or rights enforcement
Personal data will not be used for purposes beyond those stated above unless with your prior consent or as otherwise required by law.
(3) Period, Area, Subjects, and Methods of Use
Period: During the period necessary to fulfill the stated purposes or as required by applicable laws and regulations
Area: Taiwan (R.O.C.) or other locations where data processing is necessary to provide services (including cross-border processing)
Subjects:
This Website and its authorized personnel
Partner service providers, including payment processors, logistics providers, electronic invoice services, marketing and data analysis service providers
Methods: Automated or non-automated means of collection, processing, and use
Period: During the period necessary to fulfill the stated purposes or as required by applicable laws and regulations
Area: Taiwan (R.O.C.) or other locations where data processing is necessary to provide services (including cross-border processing)
Subjects:
This Website and its authorized personnel
Partner service providers, including payment processors, logistics providers, electronic invoice services, marketing and data analysis service providers
Methods: Automated or non-automated means of collection, processing, and use
3. Data Protection Measures
This Website implements reasonable technical and organizational measures to protect your personal data, including access control, internal management procedures, and security safeguards.
Only authorized personnel may access personal data when necessary. Where third-party service providers are engaged, this Website will require them to comply with confidentiality obligations and will exercise appropriate supervision.
4. External Links
This Website may contain links to other websites. When you access third-party websites through such links, their privacy policies will apply, and this Policy will not govern their data practices.
5. Policy on Sharing Personal Data with Third Parties
This Website does not sell, rent, or arbitrarily exchange your personal data with third parties. However, personal data may be shared under the following circumstances:
With your prior consent
As required by applicable laws or by lawful requests from judicial or governmental authorities
To protect your life, physical safety, freedom, or property, or that of others
For statistical or academic research in the public interest, where the data has been processed so that specific individuals cannot be identified
To identify, contact, or take legal action when necessary to protect the rights or interests of this Website or other users
Where necessary to fulfill contractual obligations or provide services (e.g., payment processing, logistics, marketing, IT services)
When outsourcing the processing of personal data, this Website will exercise due supervision and management over such third parties.
6. Use of Cookies and Tracking Technologies
To provide better services, this Website uses cookies and similar technologies for website operation, analytics, and advertising purposes, including third-party tools such as Google Analytics and Meta advertising services.
You may configure your browser to refuse cookies; however, certain website functions may not operate properly as a result.
7. Rights of Data Subjects
In accordance with the Personal Data Protection Act of Taiwan, you may exercise the following rights regarding your personal data:
Request access to or review of your personal data
Request correction or supplementation
Request cessation of collection, processing, or use
Request deletion
Please refer to Section 8 below for contact details on how to exercise these rights.
8. Access, Deletion, and Contact Information
Members may review their authorized name and email information at any time through their member account on this Website, which is used solely for membership and order management purposes.
If you wish to exercise your rights regarding personal data, please contact us via the “Contact Us” section on this Website or email us at:
9. Amendments to the Privacy Policy
This Website reserves the right to amend this Policy at any time as necessary. Any revised version will be published on this Website and will take effect immediately upon posting.
