Welcome to the websites operated by ONF Co., Ltd., including but not limited to: https://www.onf.com.tw/ and any subsequently established websites (hereinafter collectively referred to as the “Website”).
To ensure that you may use the services and information provided by the Website with confidence, and to safeguard your personal data and privacy rights, the Website hereby sets forth this Privacy Policy (hereinafter referred to as the “Policy”). Please read the following carefully. By accessing or using the services of the Website, you acknowledge that you have read, understood, and agreed to the terms and conditions set forth in this Policy.
1. Scope of the Privacy Policy
This Policy does not apply to websites linked from this Website or to third parties that are not commissioned or managed by this Website. Please refer to the privacy policies of those third-party websites separately.
2. Collection, Processing, and Use of Personal Data
Depending on the nature of the services you use, this Website may collect the following personal data:
Identification Data: name, email address, phone number, delivery address
Transaction & Membership Data: order details, purchase records, payment method
(Note: complete credit card information is processed by third-party payment service providers; this Website does not retain full credit card details)
Contact & Interaction Data: information you provide via customer service inquiries, contact forms, or surveys
Technical & Usage Data: IP address, cookies, device information, browser type, browsing and click records, and usage time
(2) Purposes of Collection
The above personal data is collected, processed, and used solely for the following purposes:
Order processing, delivery, after-sales service, and customer communication
Membership management and identity verification
Marketing activities, promotional notifications, newsletters, and remarketing (subject to your consent where required)
Payment processing, logistics, and electronic invoicing
Website operation analysis, service optimization, and user experience improvement
Compliance with legal obligations and handling disputes or rights enforcement
Personal data will not be used for purposes beyond those stated above unless with your prior consent or as otherwise required by law.
(3) Period, Area, Subjects, and Methods of Use
Period: During the period necessary to fulfill the stated purposes or as required by applicable laws and regulations
Area: Taiwan (R.O.C.) or other locations where data processing is necessary to provide services (including cross-border processing)
Subjects:
This Website and its authorized personnel
Partner service providers, including payment processors, logistics providers, electronic invoice services, marketing and data analysis service providers
Methods: Automated or non-automated means of collection, processing, and use
3. Data Protection Measures
Only authorized personnel may access personal data when necessary. Where third-party service providers are engaged, this Website will require them to comply with confidentiality obligations and will exercise appropriate supervision.
4. External Links
5. Policy on Sharing Personal Data with Third Parties
With your prior consent
As required by applicable laws or by lawful requests from judicial or governmental authorities
To protect your life, physical safety, freedom, or property, or that of others
For statistical or academic research in the public interest, where the data has been processed so that specific individuals cannot be identified
To identify, contact, or take legal action when necessary to protect the rights or interests of this Website or other users
Where necessary to fulfill contractual obligations or provide services (e.g., payment processing, logistics, marketing, IT services)
When outsourcing the processing of personal data, this Website will exercise due supervision and management over such third parties.
6. Use of Cookies and Tracking Technologies
You may configure your browser to refuse cookies; however, certain website functions may not operate properly as a result.
7. Rights of Data Subjects
Request access to or review of your personal data
Request correction or supplementation
Request cessation of collection, processing, or use
Request deletion
Please refer to Section 8 below for contact details on how to exercise these rights.
8. Access, Deletion, and Contact Information
If you wish to exercise your rights regarding personal data, please contact us via the “Contact Us” section on this Website or email us at:
📩 support@onf.com.tw
9. Amendments to the Privacy Policy